Lucas is an excellent employee who does his best to ensure that you are satisfied with the work that is done. The problem I have is whenever you call to set an appointment, there's a young lady who answers the phone. Her attitude is such, it seems like we're bothering her because we're calling in to set an appointment. I came to this conclusion because she sigh after each answers and Questioning. It's her response, as if she's having a bad day!
Lucas is an excellent employee who does his best to ensure that you are satisfied with the work that is done. The problem I have is whenever you call to set an appointment, there's a young lady who answers the phone. Her attitude is such, it seems like we're bothering her because we're calling in to set an appointment. I came to this conclusion because she sigh after each answers and Questioning. It's her response, as if she's having a bad day!
Steve was awesome to work with he listened to what I wanted and was very understanding and got me exactly the car I wanted! Everyone we came in contact exceeded our expectations! We came in under not so great circumstances after a bad car accident and Steve made the process very easy for us! We appreciate the entire team!
Our salesman, Vargas was amazing! We Loved working with him. He he went above and beyond to make sure that we got a great car that we’re going to love for many years.
Steve was awesome to work with he listened to what I wanted and was very understanding and got me exactly the car I wanted! Everyone we came in contact exceeded our expectations! We came in under not so great circumstances after a bad car accident and Steve made the process very easy for us! We appreciate the entire team!
Our salesman, Vargas was amazing! We Loved working with him. He he went above and beyond to make sure that we got a great car that we’re going to love for many years.
I feel very pleased with the attention received by Mr. Aníbal. Thank God and his excellent attention we were able to compare our car, good place with very good purchasing options. Thank you all very much.
Our salesman, Tim Maliqi, was THE BEST EVER. We called ahead about the vehicle we were interested in and when we arrived at the dealership the car was sitting out front waiting for us to test drive. Tim welcomed us and had the vehicle pulled inside since it was raining. We looked the car over and any question we had Tim was able to answer. During the entire process Tim was personable, knowledgeable, honest, patient and understanding. He went above and beyond getting our VW Beetle ready for us to pick up. Even if you're not local, but looking for a vehicle, you should make the drive to work with Tim on your next vehicle purchase.
Amazing experience from start to finish. Frankie is the man! Never once felt pressured. My parents have bought 4 vehicles from them in the past. I will absolutely buy my next vehicle from them as well.
Thanks so much to Chuck S. and the mechanics at Lokey Nissan! Some of the best customer service I have ever experienced in an industry where it is not usually associated. Chuck is very knowledgeable and gives clear information of what was required for my car and why. He is so kind and always goes above and beyond. I have also had amazing customer service with Lucas. He is also very kind and patient with explaining all the servicing details for my car. I would recommend Lokey Nissan to anyone who is feeling let down by their own garage.
This was my 1st time having our car serviced at Lokey Nissan since we purchased our used Charger in December from them. My salesman Eliu assured me when we purchased that if the smoke smell in the vehicle hadn’t dissipated by the time we came for service he would take care of it. He absolutely did. He even had air filters changed and an Ozone treatment done on the car! Now, my athlete, non-smoking son can take the car off to college without his Mom worrying he’s inhaling someone else’s 2nd hand smoke. Thank you Eliu (sales) and Lucas of the Lokey Nissan service team! Highly recommend.
Our salesman was kind and understanding and did an amazing job getting us an awesome deal. I will recommend him and Lokey Nissan to all my friends and family.
Excellent service department! Easy to navigate on line booking as well as warm and welcoming team! Lucas Kreisle was my service adviser today and from start to finish, he could not have been more courteous, informative and prompt! Highly recommend this dealership!
My service rep Chuck Schnitker, as usual, provided excellent service! This was just my normal oil change appointment, but during the multi-point inspection, he noticed uneven wear on the tires on just one side. The technician completed a "partial rotation" to ensure future even wear on my tires. Thank you Chuck!
Lucas is an excellent employee who does his best to ensure that you are satisfied with the work that is done. The problem I have is whenever you call to set an appointment, there's a young lady who answers the phone. Her attitude is such, it seems like we're bothering her because we're calling in to set an appointment. I came to this conclusion because she sigh after each answers and Questioning. It's her response, as if she's having a bad day!
Helpful, described my issue at the desk and Lee immediately had a hunch he knew what might be the issue and he was correct. Fast service, called me later to give me updates and got the work done quicker than I anticipated.
Anthony was great with helping me with my car he also got me a loaner! everything went very smooth and was done efficiently.. Anthony is very polite and very professional I would recommend him to help anybody..
Everything was perfect and smooth John was very help, the process was quick and since I've been a customer since 2015 the experience was amazing as usual
Lucas is an excellent employee who does his best to ensure that you are satisfied with the work that is done. The problem I have is whenever you call to set an appointment, there's a young lady who answers the phone. Her attitude is such, it seems like we're bothering her because we're calling in to set an appointment. I came to this conclusion because she sigh after each answers and Questioning. It's her response, as if she's having a bad day!
Honest and knowledgeable guidance regarding the maintenance of my high mileage Nissan, helps me to plan the service and the cost , and keeps my car running well